A manufacturer moving the operations to another country because of advantages available in that country is involved in _____ the operations
a. generalizing c. regionalizing
b. standardizing d. centralizing
C
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You could send a ________ after an interview if you haven't received the interviewer's decision by the promised date or within two weeks
A) thank you note B) formal complaint C) message of inquiry D) message of intent E) prospecting message
Liability concepts developed through court decisions are referred to as statutory law
a. True b. False Indicate whether the statement is true or false
Traxx is a newly emerging shoe manufacturing company. After extensive market research, Traxx divides its market into professional athletes, "hobbyists" or amateur players, and people who wear shoes as part of their casual attire. Each category has its own needs, traits, and marketing goals. In this scenario, Traxx has engaged in market ________.
A) development B) positioning C) diversification D) segmentation E) penetration
Assessing the level of customer contact for service processes is referred to as?
a. Service blueprinting b. Service planning c. Service mapping d. Service evaluation