List some of the characteristics of a well-managed small business.
What will be an ideal response?
According to a Dun & Bradstreet report, a well-managed small business has at least the following characteristics:
a) It is more liquid than a badly managed company.
b) The balance sheet is as important to the owner as the income statement.
c) Stability is emphasized instead of rapid growth.
d) Long-range planning is important.
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In the customer support center where Carl works, employees are taught to make conversation to put customers at their ease. As customers don't like being kept waiting, they must also try to minimize the time that customers spend waiting for service
Thus, when there are a number of customers lined up, Carl usually has to decide whether to answer a customer's questions in detail or move on quickly to the next customer. The firm's standards are not clear on how they want him to perform. When asked, his boss answers, "You make the decision." This is an example of which service-quality gap?
Describe the components of a disaster recovery plan
As natural resources are used up the client has to recognize which of the following types of expense?
a. Depreciation expense. b. Depletion expense. c. Amortization expense. d. Reclamation expense.
If a company is highly leveraged, this means that it has relatively high risk of not being able to repay its debt.
Answer the following statement true (T) or false (F)