Which of the following is NOT an aspect of nonverbal communication?
a. Facial expressions
b. Eye contact
c. Voice articulation
d. Words of the speech
d. Words of the speech
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Which of these best describes ethical persuasion?
a. Focus on the prize, but do not break the law. b. Focus on your client’s needs, but produce writing that is fair to all. c. Focus on the main idea, and support it with three ethical points. d. Focus on ethics when writing your copy.
The primary benefit of visual aids is their ability to help the speaker remember and comprehend his/her message better
Indicate whether the statement is true or false
Rob and Sara are both managers for different local restaurants. Their communication is an example of horizontal communication
Indicate whether this statement is true or false.
____________ is an unfairly biased and intolerant attitude toward others who belong to an out-group.
a. Code-switching b. Ethnocentrism c. Prejudice d. Stereotyping