Answer the following statements true (T) or false (F)
1. A union suppression strategy sees employees as assets so policies are designed to train and reward employees to prevent them from wanting a union.
2. Closing unionized plants, moving unionized plants to a nonunion location, outsourcing jobs, and opening nonunion operations to compete with union operations are all examples of union substitution.
3. Union substitution tactics are always legal.
4. A partnership between management and the union in addressing workplace problems and
1. FALSE
2. FALSE
3. FALSE
4. TRUE
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A key element of clientelling is empowering salespersons to provide an exceptional experience for the customer.
Answer the following statement true (T) or false (F)
How has the pervasiveness of crises in society affected the public relations industry?
A) It has caused organizational leaders to hire more public relations employees. B) It has led to a continuous cycle in which one crisis leads to another. C) It has made public relations best known for crisis management. D) It has caused members of the media to favor public relations for its ability to "spin."
______ is a situation where the organization takes an adverse employment action against an employee because the employee brought discrimination charges against the organization or supported someone who brought discrimination charges against the company.
A. Discrimination B. Turnover C. Participation D. Transparency E. Retaliation
According to some researchers, CIM may hinder creativity due to enforcement of standards, and cause organizations to be narrow-minded, to be totally focused only on serving customers, and to focus too much on cost efficiency
Indicate whether the statement is true or false