Sheldon encourages defensiveness in the people who work for him because he treats everyone else as if they are dumb compared to him. Sheldon is exhibiting
A. strategy.
B. control.
C. superiority.
D. certainty.
Answer: C
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a. reminder mail or email b. request from a credible source c. assurances of confidentiality or anonymity d. lack of follow-up with respondents
Iconic gestures can help a speaker as well as a listener. In one experiment, researchers observed speakers using gestures while they described a picture. The researchers discovered that these gestures ______.
a. improved the credibility of the speakers b. increased the fluency of the speakers c. decreased the performance anxiety of the speakers d. improved the short-term memory of the speakers
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Indicate whether the statement is true or false
The reaction to an organization's culture is the organization's _______________________
Fill in the blank with correct word