CHOOSE ALL THAT APPLY. Messages may be conveyed through multichanneled nonverbal communication by way of ______.
a. sight
b. sound
c. taste
d. smell
a. sight , b. sound , c. taste and d. smell
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Which statement accurately describes the relationship between listening and education?
A) Most organizations consider training in listening to be of little importance. B) Proportionately, listening is the most used language skill. C) Informal listening training is generally provided to students of all ages. D) Auditory learning is the primary form of learning in secondary education. E) Skills in listening and processing information are often included in formal education curricula.
Cindy attributes Luz's behavior to her personality or individual characteristics. Cindy is using a category-based attribution
Indicate whether the statement is true or false.
When communicating with a customer, who is upset, the service provider should not make eye contact or smile because it makes the customer feel intimidated
Indicate whether this statement is true or false.
When a speaker gives a speech about their idea of what is good, worthy or important, they are speaking about:
A. attitudes B. values C. beliefs D. norms