Which of the following is the best example of a pure service?
A) counseling
B) oil change
C) heart transplant
D) electric Co-Op
E) restaurant
A
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Which of the following is not a problem usually associated with the flat-file approach to data management?
a. data redundancy b. restricting access to data to the primary user c. data storage d. currency of information
Answer the following statements true (T) or false (F)
1. A speaker’s message is easier to follow if the presentation has a discernable structure. 2. It is important to explain complex concepts to minimize your chances of being misunderstood. 3. Most subjects become interesting if well adapted to the audience. 4. In order for your speech to remain with your audience after you have finished speaking, you must make it memorable.
Cross subsidies:
a. occur when high–volume products are assigned less than their fair share of overhead costs. b. occur when low–volume products are assigned more than their fair share of overhead costs. c. are eliminated by volume–based costing systems. d. cause distorted cost information for pricing decisions.
Which of the following statements is true about yield management systems (YMS)?
a. They are used to eliminate the problem of simultaneous production and consumption from services. b. They are restricted to use only in service industries. c. They are complex pricing systems used to establish price equilibrium. d. They are used to make profitable use of the unused capacity of perishable goods.