A media that is leaner would be used for what types of messages?
A) Non-routine or complex messages
B) Messages that transfer simple information
C) Messages that attempt to humanize your presence
D) Messages that communicate caring
E) Messages to gain commitment
Answer: B
Explanation: B) In general, use richer media to send non routine or complex messages, to humanize your presence throughout the organization, to communicate caring to employees, and to gain employee commitment to company goals. Use leaner media to send routine messages or to transfer information that doesn't require significant explanation.
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