We spend more time listening than we do talking
Indicate whether the statement is true or false
True
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“This argument just reminds me how passionate you are. I really admire that about you,” says Jocelyn. Which effective conflict management skill is Jocelyn exhibiting?
a. presuming goodwill and expressing goodwill b. lightening up and reframing c. listening d. practicing cultural sensitivity
The power of an anecdotal introduction lies in its ________ form
Fill in the blanks with correct word
Whenever Christy is involved in a conflict situation, she tends to care more about the relationship than the issue in dispute. Therefore, she is inclined to give in to the other side in order to preserve the relationship
Christy's conflict managing style is best described as: A. Avoider B. Accommodator C. Compromise D. Christy does not have a managing style.
In most countries around the world, it is expected that you will touch and try on merchandise.
Answer the following statement true (T) or false (F)