A sales rep is in a foreign country and has spent several days with a buyer for a large chain of convenience stores there. At the end of the week, the sales rep feels confident that the buyer is ready to purchase, so he asks for the close
The buyer responds that he will be happy to place a large order for the chain as soon as the sales rep gives him an appropriately-sized gift. What should the sales rep most likely do?
A) The sales rep should give the buyer the gift.
B) The sales rep should tell the buyer that Americans are not allowed to give gifts in exchange for business.
C) The sales rep should convince the buyer that he will give him the gift after the papers are signed, and then refuse to give a gift after the order has been paid.
D) The sales rep should consult with his sales manager to determine if gift-giving is an ethical and acceptable practice within the confines of an international business situation.
E) The sales rep should give the buyer the gift but make this contingent on a longer-term relationships involving repeat orders.
D
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Structured systems design in the systems development process is analogous to which of the following tasks required in constructing an industrial park?
a. finalizing blueprints and other construction-related plans b. choosing the construction contractors c. the architect's determining each building's specific use, required room sizes, electrical and plumbing requirements, etc. d. estimating the construction costs and preparing the forecasted construction schedule
The maker of the note is the one who is to pay the specified amount of money
Indicate whether the statement is true or false
Flying across the Pacific Ocean is an eight-hour trip that could be dreadful if you did not fly by Singapore Airlines. One frequent flyer between the United States and Japan noted the Singapore cabin crew gives the impression that it is truly their pleasure to serve the passengers. Seating has been designed to provide comfort in the airline's wide body planes. In first class, the seats are referred to as sky suites because they are so roomy. Every meal is carefully planned and served. The commitment to making the long flight as pleasant as possible indicates Singapore Airlines:
A. Does not use internal marketing B. Considers reliability more important than empathy C. Wants to increase the number of service encounters it has with a customer D. Has a service culture E. Does not rely on physical evidence
Return on assets will likely differ across firms and across time. Three elements of risk that will help explain these differences are ________________________________________, cyclicality of sales and stage and length of product life cycle
Fill in the blank(s) with correct word