In what type of communication climate do workplace members engage in conflict resolution?
a. supportive
b. defensive
c. anticipatory
d. peer
a. supportive
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Answer the following statement true (T) or false (F)
Which source of resistance to change arises when only a small number of departments apply the change rather than the whole organization?
A. structural inertia B. group inertia C. limited focus of change D. threat to expertise
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Indicate whether the statement is true or false
Positioning refers to consumers' perceptions about a product relative to competing products
Indicate whether the statement is true or false