Answer the following statements true (T) or false (F)
1. Once an employee enters the metamorphosis stage, the employee will not have to
restart the process within the organization for any reason.
2. Disneyland referring to employees as team members and customer as “guests” is an
example of storytelling.
3. Organizational cultures and climates are the same thing.
4. Climcult is climate and culture working together to influence how people experience
their work environment.
5. The difference between culture and climate is that climate is an evolved context and
culture is a situation that employees are in.
1. false
2. false
3. false
4. true
5. false
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A firm that is plagued with overcapacity, intense competition, or changing consumer desires would do better if it pursues ________ as its major objective
A) market skimming B) product-quality leadership C) survival D) profit maximization E) market penetration
Which of the following statements is true of assessing the quality of integrative agreements?
A. The objective value is important to maintain long-term relationships. B. The quality of agreements is assessed along the two dimensions of subjective outcomes and objective value. C. The quality of integrative agreements is assessed along the same two dimensions as distributive agreements. D. The subjective value of the agreement is more important in distributive bargaining than in integrative negotiation.
What are three major things that a listener can do to resist another's influence efforts?
A. have a good BATNA, avoid public commitments, and defend one's self against the other's persuasive message B. avoid BATNAs, avoid public commitments, and pay close attention to the other's persuasive message C. have a good BATNA, make a public commitment, and defend one's self against the other's persuasive message D. avoid BATNAs, make a public commitment, and pay close attention to the other's persuasive message
When prioritizing, the objective is to first accomplish the tasks that ______.
a. are the easiest to complete b. can be completed quickly c. are the most important d. are due soonest