The final step in the conflict management process is ___________
a. experience your negative feelings
b. wrap it up
c. evaluate your choice
d. accept or reject the choice
Answer: b
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"Have I made my community stronger through my actions?" This statement is an example of a question that deals with everyday ethical behavior
Indicate whether this statement is true or false.
What criteria should a speaker use to select the supporting material to be included in a speech? Explain why these criteria are important.
What will be an ideal response?
Paralinguistic features of vocal cues are called "nonverbal" even though they include nonword sounds.
Answer the following statement true (T) or false (F)
Mayor Ambrose is presenting a speech responding to a crisis that has occurred in her town. What would be the advantage(s) of selecting the manuscript method of delivery for her speech?
A. ability to adapt to the audience B. opportunity to appear conversational and informal C. greater freedom to concentrate on delivery D. accuracy and preciseness