While listening to Elsa talk about her accident, Melvin nods his head and says, "uh-huh" and "hmmm." Melvin is __________.
A. giving backchanneling cues
B. paraphrasing
C. using display rules
D. requesting clarification
Answer: A
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Power that influences because of having knowledge of important facts is called:
A. Positional power B. Reward power C. Informational power D. Persuasive power
___________ are variations in a language, primarily in grammar and semantics
Fill in the blank(s) with correct word.
A supervisor calls in a subordinate to discuss the subordinate's recurring tardiness. This is an example of
A) a counseling interview. B) an exit interview. C) a reprimand interview. D) a persuasive interview. E) an information getting interview.
Learning values and assumptions from the media are called
A. primary learnings B. second-order effects C. secondary learnings D. first-order effects