_____ is an interpersonal communication skill identified by the Department of Labor as necessary for success in the workplace.
A. Memorizing
B. Writing
C. Reading
D. Analyzing
Answer: C
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The journal entry for the receipt of a cash payment on common stock subscriptions would include
a. debiting Cash and crediting Common Stock Subscriptions Receivable; b. debiting Cash and crediting Common Stock Subscribed; c. debiting Common Stock and crediting Common Stock Subscriptions Receivable; d. debiting Common Stock Subscriptions Receivable and crediting Common Stock; e. debiting Common Stock and crediting Cash.
Systems that use a sequential master files employ a backup technique called
a. Batch check b. Destructive update c. Grandfather-father-son d. Master file backup e. None of the above
Which of the following statements is true of upward communication??
A) ?It flows from supervisors to employees and from policy makers to operating personnel. B) ?It includes teaching people how to perform their specific tasks. C) ?It involves employees getting frequent feedback from managers. D) ?It involves risk to an employee and is dependent on trust in the supervisor.
When Vonage decided to increase its sales of its voice over Internet protocol (VoIP) services to business customers rather than focusing only on consumers, it recognized that it needed information about how these buyers differed from its existing clients. Therefore, it purchased three firms that already function in business markets: Simple Signal, Telesphere Networks, and Vocalocity. Not only do those acquisitions provide it with customer data it can use in its preapproach planning, but they also provide introductions to potential business customers, leading Vonage to predict that it would be able to increase its B2B revenue by 40 percent. Vonage salespeople likely access all this information immediately and conveniently from the firm's
A. customer response management system. B. B2B selling system. C. customer relationship management system. D. indirect marketing system. E. direct marketing system.