Primary data
A) result from reading what others have experienced or observed and recorded

B) come from firsthand experience and observation.
C) are the only type of factual information that should be included in informal reports.
D) include printed materials found in libraries or through electronic resources.


B

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Bonds that are subject to retirement prior to maturity at the option of the issuer are called

a. debentures b. callable bonds c. early retirement bonds d. options

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List the components in the customer relationship management process.

What will be an ideal response?

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One of the advantages of high differentiation is that even if many competitors follow the same strategy, differentiation still exists for all.

Answer the following statement true (T) or false (F)

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The Resource Conservation and Recovery Act (RCRA) requires persons who generate, treat, store, or transport specified quantities of hazardous waste to notify the Environmental Protection Agency (EPA) of that fact and to:

A. obtain an ID number that must be placed on a manifest that accompanies all shipments. B. eradicate the process of handling hazardous wastes. C. refrain from following any procedures in the handling of the wastes. D. dispose of hazardous wastes without waiting for permits.

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