The best defense against unreasonable, win/lose negotiators is having what Fisher and Ury call a strong ________.
Fill in the blank(s) with the appropriate word(s).
BATNA
The best defense against unreasonable, win/lose negotiators is having what Fisher and Ury call a strong BATNA (best alternative to a negotiated agreement). They point out that people try to reach an agreement to produce something better than the result of not negotiating with that person.
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