Toni sat through a speech presentation at the local service organization's monthly meeting
last week.
The speaker wanted to be sure that all audience members understood what he had to
say, so he spoke in a deliberate, slow fashion in order to achieve his goal. The technique
backfired and the vast majority of the audience became bored and some even left. This was most
likely due to which of the following?
A) conversational narcissism
B) selective listing
C) information overload
D) differing speech rate and thought rate
D
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What will be an ideal response?
In conflict situations, a person who is part of Australian culture is likely to use ________, while a person who is part of Japanese culture is likely to use ________ in their communication
a. tangential responses; direct requests b. indirect requests; upfront clarifications c. direct verbal justifications; disclaimers d. tag questions; qualifiers
A persuasive speech can do all of the following except ________
A) convince audience members to take a form of action B) reinforce existing attitudes C) change attitudes D) All of the above are true.
When people believe that an item is more different than it actually is, it is known as ________.
A. the standard/learned principle B. rejection then retreat C. the contrast principle D. reciprocal concessions