____________ policies concern the collection and spending of money by the government.
Fill in the blank(s) with the appropriate word(s).
Fiscal
This is taken directly from the text.
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Net sales are computed as sales minus sales returns and allowances and purchase discounts
Indicate whether the statement is true or false
A training program was provided to call center reps to help them improve their interactions with callers. You are designing evaluation instruments to measure Level 3 outcomes of the training program. Which data collection method would generate the most direct measurement of Level 3 outcomes?
a. conduct a survey with the trainees to ask them to report their experience with the callers b. have the supervisors of the trainees monitor the trainees’ way of dealing with callers c. conduct interviews with the trainees to find out about how well they are using the new skills d. conduct a knowledge test with the trainees to check their understanding of strategies to use
The listening barrier “detouring” is closely related to ______.
A. travel distances B. the speaker’s movements C. bias D. getting lost
Medigap insurance covers the gap
A) between basic and comprehensive health care. B) between those services covered by Medicare and those that are not. C) in Medicare insurance between early retirement age and normal retirement age. D) between private insurance and government insurance.