Joanna doesn’t like it when Stan flirts with her. She finds it inappropriate, but he refuses to quit. Stan’s interactions with Joanna have made the office a(n) _____ work environment for her

Fill in the blank(s) with correct word.


Answer: hostile

Communication & Mass Media

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Effective persuasive speaking is an engagement between the speaker and the listeners. This illustrates which feature of persuasive speeches?

a. Persuasion is not coercion or force. b. Persuasion is transactional. c. Persuasion involves multiple channels. d. Persuasive impact is gradual and incremental.

Communication & Mass Media

Workplace messages have four directions

10) : A) upward, downward, lateral, grapevine B) sideways, lateral, upward, downward C) internal, external, lateral, grapevine D) peer, supervisor, grapevine, lateral

Communication & Mass Media

In the communicative organization, misunderstandings are expected and considered normal

Indicate whether this statement is true or false.

Communication & Mass Media

__________ defines how the people of a culture view human events and the expression of self through one's deeds

A) Social relations orientation B) World orientation C) Activity orientation D) Self-orientation

Communication & Mass Media