In terms of commonly traded organizational currencies, sharing personnel, undertaking unwanted tasks, and providing technical knowledge are examples of ________-related currencies.
A. Task
B. Position
C. Inspiration
D. Relationship
E. Personal
Answer: A
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The "invisible" customer who receives a salesperson's written proposal should most likely be considered a(n):
A) ideal customer B) current customer C) neutral party D) competing salesperson E) decision maker
________ questions are intended to discover basic facts about a prospect's problem and existing situation
Fill in the blanks with correct word
Answer the following statements true (T) or false (F)
1. Team evaluation systems do not suffer from the biases that occur in traditional supervisor evaluations. 2. Multi-rater evaluations should not be used in educational settings. 3. A fixed distribution of evaluation for team-based organizations will enhance teamwork. 4. Employment law prohibits multi-rater evaluations to be used to determine pay.
In return for what the employee gives, the organization provides _____ to the individual employee.
A. aid B. loyalty C. contributions D. inducements E. enticements