Changes in the general economy, like changes in interest rates or tax laws, represent what type of
risk?
A) unsystematic risk B) company-unique risk
C) market risk D) diversifiable risk
C
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________ cannot be separated from the entity and sold, transferred, licensed, rented, or exchanged
A) ?Internally developed identifiable intangible asset B) ?Tangible asset C) Purchased identifiable intangible asset? D) ?Unidentifiable intangible asset
Electronic payroll systems are more efficient than manual systems
Indicate whether the statement is true or false
When responding to a customer complaint, the best course of action is what?
A) Promise the customer complete satisfaction. B) Explain how you plan to resolve the issue. C) Apologize profusely. D) Promise the issue will never happen again. E) Indicate to the customer exactly who is to blame.
Which of the following statements is false regarding sales forecasting?
A) It may involve the use of elaborate planning models and regression analysis. B) It may rely heavily on the intuition and opinions of managers. C) Other budgets are rarely affected by errors in sales forecasts. D) The usual starting point is last year's level of sales.