Which of the following is an example of focusing disproportionate effort on high-profit customers?
A) In addition to bicycles, 2Wheels sells biking gear such as helmets, bottles, jackets and other accessories.
B) 2Wheels has a club for its regular customers, organizing cycling events and parties for them.
C) Though 2Wheels previously offered free delivery, it now charges for deliveries made outside the city.
D) 2Wheels allows existing customers to upgrade to a newer model at less than the sticker price by trading in their older model.
E) 2Wheels encourages customers to send in their suggestions for product improvement.
B
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Technology should be used as a replacement for face to face communication whenever possible
Indicate whether the statement is true or false.
Discuss the findings of the study completed by the contingency theorists Tom Burns and George Stalker.
What will be an ideal response?
Which of the following is true of inquiry?
A. It focuses only on a particular incident. B. It tries to resolve an entire dispute. C. It involves mediators who offer good offices. D. It involves conciliation among mediators.
Arca Incorporated makes a single product-a critical part used in commercial airline seats. The company has a standard cost system in which it applies overhead to this product based on the standard machine-hours allowed for the actual output of the period. Data concerning the most recent year appear below: Budgeted (Planned) Overhead: Budgeted variable manufacturing overhead$38,700 Budgeted fixed manufacturing overhead 170,700 Total budgeted manufacturing overhead$209,400 Budgeted production (a) 20,000units Standard hours per unit (b) 1.50machine-hours Budgeted hours (a) × (b) 30,000machine-hours Applying Overhead: Actual production (a) 15,000units Standard hours per unit (b) 1.50machine-hours Standard hours allowed for the
actual production (a) × (b) 22,500machine-hours Actual Overhead and Hours: Actual variable manufacturing overhead$9,812 Actual fixed manufacturing overhead 185,700 Total actual manufacturing overhead$195,512 Actual hours 22,300machine-hours ?The total of the overhead variances is: A. $13,888 F B. $38,462 F C. $38,462 U D. $13,888 U