Ted works in a call center environment, and he woke up on the “wrong side of the bed” today. Which of the following is this start to the workday likely to affect first?
A. It will have no effect on his performance.
B. It will affect his perception of customers’ moods.
C. He will be more productive.
D. It will not affect how he interacts with customers.
B. It will affect his perception of customers’ moods.
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______ oriented individuals are easily fooled by words and labels and as a result fail to inspect what the label represents.
Fill in the blank(s) with the appropriate word(s).
Business buyers are heavily influenced by factors in the current and expected economic environment, such as ________
A) level of primary demand B) organizational objectives C) group dynamics D) individual motives E) culture and customs
A person's understanding of facts does not affect the degree of reasonability of his ethical judgements.
Answer the following statement true (T) or false (F)
Choose the correct word in parentheses. Very few of the immigrants who came through Ellis Island-just 2 percent-(was, were) barred from entry to the United States