Black and Mendenhall (2007) refer to three modes of training and development for cross-cultural development. They are factual, analytical and ______.
a. virtual
b. experiential
c. experimental
d. simulation
c. experimental
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The area of e-business that will most affect global customers is ________.
A. internet sales B. e-marketing C. retailing D. e-retailing and financial services
A ________ refers to a group of retail businesses built on a site that is planned, developed, owned, and managed as a unit
A) pop-up store B) shopping center C) warehouse D) category killer E) convenience store
Jonathan, a salesperson in a home décor store, requests Sheila, one of his customers, to facilitate a meeting with a prospective customer who is Sheila's acquaintance. Sheila writes a letter recommending the prospect to try products from Jonathan's store. Which of the following prospecting methods is being used in this scenario?
A. Anecdote B. Cold call C. Trade notice D. Introduction E. Customer feedback
Which of the following is considered to be the most important skill for a paralegal conducting an interview with a client?
A) Dedication B) Computer C) Communication D) Delegation