Which of the following statements is true about reverse innovation?
A) It involves learning what customers want but cannot get from existing products.
B) It refers to a new product that fails to address customers' needs.
C) It refers to gradual product improvements that come from technological developments.
D) It starts by encouraging intrapreneurs.
E) It refers to innovative ideas generated by employees within an organization.
A
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Which of the following should be included in the body of a request for a recommendation?
A) The full name and address of the person to whom the letter should be sent B) A deadline for recommendation C) An offer to pay for the service rendered D) A sincere apology for the trouble caused E) An expression of appreciation
In regards to benchmarking, which of the following statements is correct?
A) The two main types of benchmarks in financial statement analysis include benchmarking against prior year of the same company and benchmarking against a key competitor. B) Benchmarking is the practice of comparing a company with information provided by the Financial Standards Accounting Board. C) Risk Management Association provides common-size statements for most industries. D) It is not helpful to provide common-size percentages in a graphical manner.
The earliest examples of finance companies date back to the beginning of the ________ when retailers offered installment credit to customers
A) 1800s B) 1900s C) 1950s D) 1980s
A company hires a quality consultant to guide it through the process of implementing total quality management across the organization. Describe the focus of TQM and three of the steps the consultant might recommend.
What will be an ideal response?