Financial controls provide feedback about outcomes achieved from past actions and predictions about future performance.
Answer the following statement true (T) or false (F)
False
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Answer the following statements true (T) or false (F)
1. Satisfaction with service recovery efforts decreases as the amount of time it takes to provide a resolution increases. 2. What matters to guests is to receive a fair settlement for a service failure, even if the organization makes the settlement reluctantly. 3. Interactional justice seems to be the most influential. 4. Research shows that more than half of organizational efforts to respond to consumer complaints make things better. 5. A guest failure is a great opportunity for the organization.
An activity on a PERT network has these time estimates: optimistic = 2, most likely = 5, and pessimistic = 10. What is its expected activity time?
A) 5.00 B) 5.33 C) 5.67 D) 10.67 E) 32.00
Dallavalle Corporation manufactures and sells one product. The following information pertains to the company's first year of operations: Variable costs per unit: Direct materials$93Fixed costs per year: Direct labor$320,000Fixed manufacturing overhead$2,144,000Fixed selling and administrative expenses$1,364,000 The company does not have any variable manufacturing overhead costs or variable selling and administrative expenses. During its first year of operations, the company produced 32,000 units and sold 31,000 units. The company's only product is sold for $238 per unit.The company is considering using either super-variable costing or an absorption costing system that assigns $10 of direct labor cost and $67 of fixed manufacturing overhead to each unit that is produced.
Which of the following statements is true regarding the net operating income in the first year? A. Super-variable costing net operating income exceeds absorption costing net operating income by $1,000. B. Absorption costing net operating income exceeds super-variable costing net operating income by $77,000. C. Super-variable costing net operating income exceeds absorption costing net operating income by $77,000. D. Absorption costing net operating income exceeds super-variable costing net operating income by $1,000.
A value or attitude deemed acceptable by a group is called a(n):
A. expectation B. reference C. aspiration D. opinion E. norm