When determining the format for a message, a direct approach would work best under which conditions?
A) The audience will likely comply.
B) The audience might be upset with the news.
C) The audience has little time to read an explanation before reading the news.
D) The audience will probably not agree with the news.
E) The audience has little understanding of the reason for writing.
Answer: A
Explanation: A) Assume that your audience will comply. Because the request is routine, you can generally assume that your readers will comply when they clearly understand the reason for your request.
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Which is a technique that service desks can use to ensure that e-mail communications are handled efficiently and effectively?
A. Provide analysts with e-mail etiquette training and guidance. B. Ensure that all customers are using the same e-mail package. C. Integrate e-mail packages and telephone systems. D. Use e-mail routing systems.
Which of the following is a correct statement about commercial paper?
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Which of the following is true of a partner's fiduciary duty?
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What ratio is used to measure a firm's ability to pay its current liabilities and what does this ratio tell a manager? How can a low ratio be improved?
What will be an ideal response?