The __________ represents all the information, behaviors, attitudes, and feelings about yourself that

you, and also others, know.

Fill in the blanks with correct word


open self

Communication & Mass Media

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As an opponent, you might use the technique of offering a counterproposal when

all those involved in argumentation agree that a problem exists and must be solved, but disagree over the best solution. Indicate whether the statement is true or false

Communication & Mass Media

________ face-threatening acts pose the most threat, whereas ________ face-threatening acts pose the least threat.

A. Direct; indirect B. Unintentional; intentional C. Negative; positive D. Positive; negative

Communication & Mass Media

Which of the following is not appropriate in dealing with an ethical disagreement in the team?

A) Sometimes seeking an objective outsider to facilitate B) Identifying exact points of difference C) Reframing the argument as a matter of practicality D) All of these choices E) None of these choices (All are appropriate)

Communication & Mass Media

Why is employee advocacy in the form of employee messaging a viable strategy for health-care organizations?

a. ranks as more credible than messaging from the CEO or board of directors b. offers unsolicited inside info c. provides testimonials at no additional cost d. can be easily tailored to specific audiences

Communication & Mass Media