Employee turnover for part-time workers is lower than that for full-time workers.
Answer the following statement true (T) or false (F)
False
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Which component of active listening includes avoiding forming an opinion or interrupting the speaker until he or she has finished speaking?
A. sensing B. responding C. reasoning D. processing
A service provider takes great care in creating a certain look for her storefront, selecting specific colors, lighting, and furnishings to create an inviting atmosphere. In doing so, the service provider is focused on ________ factors
A) operational B) credence C) locational D) environmental E) supply
Mason bought a rotisserie in preparation for a party he was planning. When he put a chicken on the rotisserie, it would not rotate, but stayed in one position where it burned the chicken on one side and left it raw on the other. When he returned the rotisserie to the store, the salesperson disclaimed any responsibility because he had never told Mason the rotisserie would rotate the food as it
cooked. Does Mason have any recourse? a. No, the salesperson did not make any express warranties. b. Yes, the salesperson made an express warranty just by selling the goods. c. Yes, although the salesperson did not make any express warranties, the UCC imposes an express warranty on the sale. d. Yes, although the salesperson did not make any express warranties, the UCC imposes an implied warranty of merchantability under which the rotisserie is guaranteed to be fit for the ordinary purposes for which it is used.
John Smith was assaulted on the loading dock by a coworker, Jim Jones, at the Acme Widget Company. The attack was unprovoked by Smith. After the physical assault, there was an angry verbal exchange between the parties. The incident ended when Jones yelled that Smith was a "sissy" and "everybody knows you're queer as a three dollar bill." Which of the following statements best describes the
outcome of the harassment lawsuit filed by Smith under The Civil Right Act of 1964? I. Sex discrimination is prohibited by federal law (The Civil Right Act of 1964). II. Sexual orientation discrimination is prohibited by federal law (The Civil Right Act of 1964). III. Suits based on harassment due to sexual orientation cannot prevail when based on local or state laws. IV. Sexual orientation discrimination is not prohibited by federal law (Title VII). a. I only b. II only c. III only d. I and IV