Looking at expectancy theory, the probability that good performance will lead to various work outcomes is considered

a. Expectancy
b. Instrumentality
c. Effort
d. Valence


b. Instrumentality

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Addressing alternative positions in a persuasive message

A) enhances your credibility and can strengthen your argument. B) weakens your argument, unless you use an aggressive tone. C) shows that you lack confidence in your opinions. D) is effective only with controversial subjects. E) requires that you use the direct approach.

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Senge indicated organizations needed to build capacity in several areas, one of which relates to the choice to engage in and commit to a personal vision, goals, and development:

a. systems thinking b. personal mastery c. building shared vision d. mental models

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In applying Bayes' Law, as the prior probabilities increase, the posterior probabilities decrease

Indicate whether the statement is true or false

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_____ covers damage to your automobile or damage to other automobiles while ________ covers medical expenses and other costs associated with an accident

a. Collision insurance; liability insurance b. Liability insurance; life insurance c. Collision insurance; life insurance d. Liability insurance; collision insurance

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