The term operational information refers to the information collected and used in support of day-to-day operational needs
Indicate whether the statement is true or false
TRUE
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When a firm develops a knowledge asset, such as a process, pays for it and reuses it over and over at a very low cost, this adds ________ for the firm.
A. little value B. a competitive advantage C. tacit knowledge D. a recoverable loss
The three time estimates employed in PERT are optimistic time, average time, and pessimistic time
Indicate whether the statement is true or false
A plan for selling individually underwritten property and liability insurance to members of a group is called
A) direct response. B) multiple distribution. C) niche marketing. D) mass merchandising.
Scenario 3.1 Use the following to answer the questions. Meyers Sporting Goods, a national chain, has been doing business with Soljur Sports, a manufacturer of skateboards, for several years. Recently, it came to the attention of Meyers' financial director that the average cost per Soljur Sports skateboard had substantially increased over that of the previous year. The financial director asked the marketing department if they knew what the Soljur skateboards cost at competing sporting goods stores, to see if they too were likely hit with a higher cost. The marketing department found that the Soljur skateboards were priced at $15 less in the competing store than at Meyers. The financial director found that Soljur Sports was selling a similar number of skateboards to one of Meyers'
competitors for $10 less per skateboard. The attorney for Meyers Sporting Goods immediately filed a complaint with the Federal Trade Commission. Refer to Scenario 3.1. Suppose that a customer has a complaint against Meyers Sporting Goods stores. He files a complaint with the Better Business Bureau. What action could the BBB take against Meyers if the complaint was substantiated and Meyers did not change the offending practice? A. Issue a cease-and-desist order. B. Seek a $10,000 monetary penalty. C. Issue a warning to consumers through the local newspaper. D. Order Meyers to make restitution. E. Seek a $5,000 monetary penalty.