Which of the following is NOT a traditional form of interviewing?
A. information-gathering interviews
B. selection interviews
C. virtual interviews
D. information-giving interviews
Answer: C
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The office manager helped the event management team organize the annual meeting
The HR manager recognized the person's flair for event management activities, and suggested the office manager take a three-week internship and join the event management team. What type of message did the HR manager convey? a) Human relation b) Task c) Maintenance d) Paralanguage
Which of the following are important steps to handling a dissatisfied customer?
A. Work with the customer to set up an action plan that will meet his or her expectations. B. Seek to better comprehend the problem by paraphrasing their feelings. C. Apologize and offer compensation if you can. D. All of the above. E. B and C only
Examples of denigrative language used against a person based on their identity include _____
a. a taxi driver cursing at a fellow driver in the midst of a traffic jam b. a teacher telling a student’s parents about the student’s poor behavior in her class c. a customer complaining to the wait staff about the hair she found in her soup d. a boy teasing a girl about her short hair and jeans on the playground
Which of the following statements is an example of the ad hominem fallacy?
A. Either we stop using fossil fuels entirely, or the planet will be destroyed. B. My opponent claims that cutting taxes will encourage the formation of new businesses, but he's an idiot, so don't believe him. C. We shouldn't try to regulate pesticides because air pollution is a greater health risk. D. If we allow same-sex couples to receive legal recognition, the divorce rate for straight couples will rise.