Carolyn had a ________ with her boss
A) fallingout
B) falling-out
C) falling out
Answer: B
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To increase customer loyalty, 2Wheels wants to start a club for its dedicated customers, but wants to make sure that only members who are want to participate in activities join the club. What can it do to ensure this?
What will be an ideal response?
______ is an informal usage of language typically more playful and associated with a particular subgroup.
A. Jargon B. Metaphor C. Slang D. Euphemism
In relation to the practices for dealing with customers, _____ is the next step after people in the organization have gathered information about customer needs
a. broadcasting the information collected within the organization b. measuring customers' levels of loyalty and engagement c. measuring customers' perceptions of satisfaction d. using the information to create process variance
Tangshan Mining has extended credit terms of 3/15 net 30 EOM. The cost of giving up the cash discount, assuming payment would be made on the last day of the credit period, is 75.26 percent. If the firm were able to stretch its accounts payable to 60 days without damaging its credit rating, the cost of giving up the cash discount would only be ________.
A) 18.81% B) 18.25% C) 21.90% D) 25.09%