John Campbell's News-Letter was:
a. "published without authority"
b. interesting and colorful in appearance and content
c. unprofitable
d. widely circulated
e.all of the above
c
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AOL, CompuServe, and Prodigy were among the most profitable what?
A) search engines B) web browsers C) internet service providers D) internet relay chats
Ben gave several suggestions to his supervisor as to how to improve telephone customer service. Ben's communication can be described as _______
a. lateral b. upward c. grapevine d. downward
Interpersonal communication uses knowledge derived from the:
a. communicators' unique relationship. b. communication channel. c. model of communication used. d. dyad.
Speeches to entertain usually work
a. as slapstick comedy. b. when paying tribute. c. within a cultural framework. d. when a pun is used.