Which of the following would most likely lead to a litigation crisis?
a. a company lacking financial transparency
b. customers being injured by products
c. customers receiving poor service
d. a company failing to deliver products
Answer: v
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a. RAM b. joysticks c. generations d. ?bits
According to the Edelman Trust Barometer findings, which organizational action erodes public trust the most?
a. failing to take responsibility for a crisis b. not revealing all financial information c. using CSR as a promotional tool d. engaging in one-way communication
What process is involved when we direct our attention to specific elements of our
environment and ignore others? A) interpersonal perception B) selective perception C) perception D) passive perception
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a) empathic b) inactive c) objective d) critical