Tina just failed a test. How could she explain this failure without committing a self-serving bias error?
What will be an ideal response?
Tina could avoid attributing her failure solely to situational factors to avoid
a self-serving bias error.
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An overused expression familiar to everyone in a particular culture
but potentially unfamiliar to someone from a different culture is called a. slang. b. onomatopoeia. c. a cliché or metaphor. d. a maxim. e. a tongue twister.
Research reveals that people from which culture listen for information and technical details?
a. French b. Arabic c. Chinese d. German e. Egyptian
_____________ asks organizations to go beyond the traditional evaluation of success profitability and the bottom line, and expand measures to the include the Triple Bottom Line
Fill in the blank with correct word
In addition to possessing the skills of attending, listening, and influencing, which other skill/quality would be beneficial for an effective communicator?
a. sympathy b. anxiousness c. imitation d. empathy (page 150 right)