An employee has called in to report being unable to come to work due to car trouble. This is the third time this has happened in the last 2 weeks. The manager should question which variable in this employee's attendance?
1. Ability
2. Motivation
3. Need
4. Supervision
2
Rationale 1: Ability to attend is generally linked to such obstacles as car trouble, but since this has happened frequently the manager should look to another issue.
Rationale 2: Since this car trouble is frequent, the manager must look to the employee's motivation to attend. Why has the employee not arranged better or different transportation?
Rationale 3: Need to attend can be linked to motivation, but motivation is a better descriptor in this situation. The employee might need to attend for the salary, but is not motivated to do so.
Rationale 4: Supervision has little to do with this scenario.
Global Rationale:
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