In the context of the cost elements associated with replacing employees who leave an organization, accepting applications and checking references are examples of ________.
A. communicating job availability
B. entrance interviews
C. pre-employment administrative functions
D. testing
Answer: C
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Which of the following statements about complaints is true?
A. Complaints cannot be eliminated; they can only be reduced in frequency. B. Handling complaints properly is most important during the commitment stage of a partnership. C. Only when complaints are eliminated can a true partnership be formed. D. A complaint should be predominantly attributed to the customer's handling or misuse of the product. E. All of these
An oral contract that would otherwise be unenforceable under the Statute of Frauds may be enforced if a person making a promise could foresee the promisee’s reliance on it.
Answer the following statement true (T) or false (F)
According to opponents of the globalization of trade and investment
A. citizens from more globally integrated countries have lower levels of civil liberties and lower economic prosperity. B. globalization benefits all nations and workers. C. globalization has produced uneven results across nations and people. D. globalization has contributed to an improvement in environmental and health conditions. E. globalization has increased the proportion of children in the labor force worldwide.
A standard is a sales price, cost, or quantity that is expected under normal conditions
Indicate whether the statement is true or false