In the context of writing a bad-news message using the inductive outline, which of the following precedes the step that presents facts, analysis, and reasons for the refusal or bad news?

A. The step that includes a counterproposal
B. The step that states the bad news using a positive tone
C. The step that puts forward a neutral idea and then leads to refusal
D. The step that indicates a continuing relationship with the receiver


Answer: C

Business

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Answer the following statement true (T) or false (F)

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What will be an ideal response?

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A. Return on equity B. Book value per share C. Price-earnings ratio D. Dividend yield

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Fill in the blank(s) with the appropriate word(s).

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