New technologies require new organizational structures and procedures
Indicate whether the statement is true or false
TRUE
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A license may limit the use of a software application to a specific device.
Answer the following statement true (T) or false (F)
Bank of America uses a complex polling system coupled with a customer response measurement system to assess consumers' responses to new products and services. Bank of America is using a(n) ________ program to improve service quality and service offerings.
A. standards analysis B. quality gap analysis C. empowerment D. voice-of-customer E. zone of tolerance
________ exists when sexual harassment is a condition of employment.
A. Quid pro quo harassment B. Reverse discrimination C. Hostile-environment harassment D. Gender-based discrimination
When you start your business your ________ will guide the business operations and decisions.
A. core beliefs B. track record C. guiding light D. competitive offers