What is the problem with the following goal statement for a performance planning interview? “Next year I plan to increase the number of people that we serve by 3%, while reducing costs by 6%.”

a) It covers two goals rather than just one.
b) It does not provide a method to measure output, although it clearly could.
c) It is too long instead of being stated succinctly.
d) There are no problems with the above goal statement.


ANS: a

Communication & Mass Media

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