Brief and everyday slights, insults, indignities, and denigrating messages sent by well-intentioned people who are unaware of the hidden messages being communicated are referred to as:
A. microaggressions.
B. signifiers.
C. innuendos.
D. chronemics.
Answer: A
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A) use activities for your listeners B) solicit questions during your presentation C) adjust your speech to the feedback you receive D) all of the above
Which item is NOT an organizational feature of an informative presentation?
A. Repeat important points for better understanding. B. Tell the audience what you are going to tell them. C. Define your terms. D. Use transitions and signposts to increase understanding.
Which of the following statements is true about the universal performance interviewing model developed by William B. Cash?
A. It involves a manager and his or her subordinate in a mutual setting of results-oriented goals. B. It centers on four basic questions dealing with what is not being done that should be, what expectations are not being met at what standard, what a person could do if motivated, and does the person have the necessary skills to perform as needed. C. It involves skills used on a specific job being identified through a job analysis, standards being set, and the aid of industrial engineers. D. It is based on the belief that managerial competencies lead to effective behaviors that lead to effective performance.
Which of the following is NOT a benefit listeners gain by participating in the persuasive process?
A) A speech that challenges your beliefs often forces you to reevaluate your position. B) Your participation in the persuasive process can correct erroneous beliefs or reaffirm valid beliefs you already hold. C) Your critical thinking skills are heightened and your ability to explain and defend your beliefs is enhanced. D) All of the above are benefits to the listener.