How did firms like Kodak and Ford demonstrate corporate social responsibility prior to the 1930s?
a. reducing manufacturing pollutants
b. establishing business best practices
c. monitoring product and worker safety
d. offering bonuses and benefits to employees
d. offering bonuses and benefits to employees
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Which conflict management skill is especially effective at identifying areas of further discussion after both people have had a chance to speak?
a. asking questions b. lightening up and reframing c. presuming and expressing goodwill d. practicing cultural sensitivity
Ellen is happy to enjoy a joke or a smart way of saying something, but she is also careful to listen for errors in reasoning and logic. Ellen would be labeled a
A. Effective listener B. Stingy listener C. Ineffective communicator D. Critical thinker
The denotative meaning of the word "home" can be found in the dictionary
Indicate whether the statement is true or false
Paul Eckman's approach to the study of gestures believed that the study of nonverbals should focus on observable motions, not micromotions. Which approach is this?
a. external variable b. structural c. kinesics d. hierarchical e. none of the above