Payment options are most important to a service consultant because they can help:

A. Close sales with customers
B. Provide discounts
C. Avoid fees
D. Avoid comebacks


A. Close sales with customers

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When a young ferret bites a human, which of the following punishments is most appropriate?

a. Scruff the kit and say "No" in a firm voice. b. Flick the ferret on the end of the nose. c. Grab and hold the ferret around the muzzle and swat it on the behind. d. Hold the ferret and spank it on the behind while saying, "No. No."

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What do grades say about a commodity?

What will be an ideal response?

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In energy-saving construction, a piece which normally provides a nailing surface for the interior ____ is replaced by metal clips.

A. plate B. subfloor C. drywall D. rafter

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The one main difference between the clamp-on meter and the VOM is that the clamp-on meter __________.

What will be an ideal response?

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