For a single server, single queue system with an arrival rate of 8 customers per hour and a service rate of 10 customers per hour, what is the mean server utilization (to two decimal places)?
a. 1.25
b. 0.80
c. 2.00
d. Cannot be determined from the information given
b. 0.80
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With a permission marketing program, customer permission is normally obtained:
A) through third-party marketing research firms B) when customers make an online purchase C) by providing an incentive, such as a free gift, a coupon, or entry into a sweepstakes D) by using cookies obtained from the individual's visit to the website
What is the price earnings ratio for Diane Company?
a. 8.0 times b. 2.5 times c. 4.0 times d. 6.0 times
A criticism of the GLOBE research study, cited in the text, is ______.
A. the way the study measured leadership B. the narrow scope of the study C. underdeveloped quantitative research design D. classification system is not as expansive as the Hofstede classification
The production head at the Omnitone Paint Company would frequently stay back after office hours and experiment with new color combinations even though this was part of the new product development team's job. As a result of these experiments, he came up with two new interior paint colors, foggy morning and mint julep. The new colors proved popular among test groups, and quickly became some of Omnitone's best-selling products. Which of the following strategies does this scenario best illustrate?
A. tactical strategy B. unrealized strategy C. emergent strategy D. intended strategy