Shirley was assigned to write an essay for her writing course last week. She is convinced that the essay is simply amazing. When her instructor returned the papers, Shirley read the praising comments very carefully but, unconsciously, ignored the critical ones, and concluded that the instructor agrees with her evaluation. She could not believe her eyes when she saw the C+ on the last page

Shirley's case shows

a. Tentative interpretation
b. Selective perception
c. High sensitivity to criticism
d. Ineffective communication


b. Selective perception

Education

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