How did the introduction of limited liability for firms change the focus of firms?
a. Profit became the primary purpose.
b. Social good became the primary purpose.
c. Innovation becamse the primary purpose.
d. The introduction of limited liability did not change firms’ focus.
Ans: A
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A. economic advantage B. comparative advantage C. unique selling proposition D. economic differential E. perceptual value
When the service provided does not measure up to the firm’s or to the industry’s standards, it is known as ______.
A. the service design and standards gap B. the service delivery performance gap C. the communication gap D. the service planning gap
________ involves enlarging employee jobs so that the added responsibility and authority is moved to the lowest level possible in the organization
Fill in the blanks with correct word
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Answer the following statement true (T) or false (F)