While listening to Marylou's story about a narrowly escaping a near-accident in her car, Phil
is focused on the facts of the matter and is less concerned with Marylou's emotions and feelings.
This is because Phil tends to be which kind of listener?
A) analytical
B) critical
C) relational
D) task-oriented
A
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Match the following terms and descriptions of pretesting a survey or questionnaire:
A. Those familiar with research methodology or the content of the survey or questionnaire point out potential problems B. Individuals like the persons who will be selected for the research project complete the survey or questionnaire just as participants will in the research project C. Helps uncover questions which can be interpreted in multiple ways D. A third person monitors the researcher asking questions of the participant
Anomalous data are data that
a. are not anticipated by the researcher b. are anticipated by the researcher c. cannot be analyzed quantitatively d. cannot be used for ethical reasons e. are obtained without Institutional Review Board approval
If a speaker attempts to show that her purpose is not to exploit the audience, but that she has the intention of good will, she is using an appeal of
A) pathos. B) logos. C) ethos. D) intentionality. E) motivationality.
The of a communication message is the new information, ideas, or suggested actions the speaker wishes to express
A. Feedback B. Noise C. Channel D. Content