While listening to Marylou's story about a narrowly escaping a near-accident in her car, Phil

is focused on the facts of the matter and is less concerned with Marylou's emotions and feelings.

This is because Phil tends to be which kind of listener?
A) analytical
B) critical
C) relational
D) task-oriented


A

Communication & Mass Media

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If a speaker attempts to show that her purpose is not to exploit the audience, but that she has the intention of good will, she is using an appeal of

A) pathos. B) logos. C) ethos. D) intentionality. E) motivationality.

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The of a communication message is the new information, ideas, or suggested actions the speaker wishes to express

A. Feedback B. Noise C. Channel D. Content

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Match the following terms and descriptions of pretesting a survey or questionnaire:

A. Those familiar with research methodology or the content of the survey or questionnaire point out potential problems B. Individuals like the persons who will be selected for the research project complete the survey or questionnaire just as participants will in the research project C. Helps uncover questions which can be interpreted in multiple ways D. A third person monitors the researcher asking questions of the participant

Communication & Mass Media