To make sure your e-mail messages are not blocked by filters, the book recommends to avoid having all of these in the subject line EXCEPT ____.
A. terms commonly used to sell products
B. phrases that the messages is urgent
C. references to money
D. the person's name
Answer: D
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For service organizations, customer relations are part of the supply chain and customers are part of the value chain
Indicate whether the statement is true or false
Sarah has a very visible job in her company. She supports her CEO, and wherever she goes she speaks highly of her boss, even when her boss has made bad decisions that have negatively impacted others. In Chaleff’s model, Sarah would best be described as what type of follower?
A. partner B. resource C. implementer D. individualist
Budgeted production needs are determined by:
A. adding budgeted sales in units to the desired ending inventory in units. B. adding budgeted sales in units to the beginning inventory in units and deducting the desired ending inventory in units from this total. C. adding budgeted sales in units to the desired ending inventory in units and deducting the beginning inventory in units from this total. D. deducting the beginning inventory in units from budgeted sales in units.
McDonald's corporation helps select the location for a new restaurant and provides financial assistance, training, marketing, and products. McDonald's engages in:
A. product and trade name franchising. B. business format franchising. C. master licensing. D. area development.